Frequently Asked Questions

Our standard turnaround time is 3–5 business days after proof approval. Rush options are available for projects with tight deadlines. Contact us to discuss your specific timeline needs.

Yes, every job includes a digital proof. We require your approval before we proceed to production to ensure you're completely satisfied with the final design. This is part of our commitment to quality and transparency.

Yes, we ship nationwide. Local pickup is also available in the Pittsburgh area. Shipping costs are calculated based on your order size and destination.

Yes, pricing typically decreases as quantity increases. Request a quote with your desired quantity and we'll provide the best pricing available for your order size.

We accept all major credit cards, debit cards, and secure online payments. Payment is typically required before production begins, though we may offer terms for established business customers.

We're happy to show you samples of our work. Contact us to schedule a time to view samples or discuss your project in detail. We can also provide references from similar projects we've completed.

Changes can be made during the proof approval stage at no additional cost. Once you've approved the proof and production has begun, changes may incur additional fees and could affect your turnaround time.

As a division of ProAm Creative Solutions, we have access to professional design services. Contact us to discuss your design needs and we'll provide a quote for custom design work.

We accept PDF, PNG, JPG, AI, EPS, SVG, and PSD files. Vector formats (PDF, AI, EPS, SVG) are preferred for logos and text to ensure the best quality. See our Artwork & File Prep page for detailed guidelines.

No problem! Send us what you have and we'll review it for free. We'll let you know if any adjustments are needed and can provide guidance on how to prepare your files. In some cases, we can also assist with design adjustments for an additional fee.

For best results, raster images (JPG, PNG, PSD) should be at least 300 DPI at final print size. For large-format items like banners and signs, 100–150 DPI at final size is acceptable. Vector files (AI, EPS, PDF, SVG) are resolution-independent and always preferred.

Yes, for most printed items we require a 0.125" bleed on all sides (larger for banners). Bleed ensures that your design extends to the edge of the cut without white borders. See our Artwork & File Prep page for specific requirements by product.

Yes, we can print single T-shirts, but you'll get better pricing on bulk orders. Contact us for a quote based on your quantity. We're happy to work with orders of any size.

Screen Printing is best for bulk orders with 1–6 colors. It produces vibrant, durable prints at the lowest per-unit cost for larger quantities.

DTG (Direct-to-Garment) prints directly onto fabric digitally — great for full-color photographic designs and small runs with no minimums.

DTF (Direct-to-Film) transfers a full-color print from film to fabric. It's soft, durable, and works on virtually any fabric type including dark garments.

To keep your custom apparel looking great:

• Wash inside out in cold water
• Use a gentle cycle
• Tumble dry on low heat or hang dry
• Avoid bleach and harsh detergents
• Do not iron directly on the design

Yes! We can source most major brands including Gildan, Bella+Canvas, Next Level, Port & Company, Comfort Colors, and many more. If you have a specific brand or style in mind, just let us know and we'll confirm availability and pricing.

We offer standard (3.5×2"), square (2.5×2.5"), slim (3.5×1.75"), and European (3.35×2.17") sizes. Custom sizes are also available. See our Business Cards page for the full selection.

We offer a wide range of finishes including gloss UV, matte, soft-touch, spot UV, foil stamping (gold, silver, rose gold), raised spot UV, and kraft paper. Premium options like suede and linen are also available.

With proper care, vehicle magnets typically last 3–5 years. To maximize lifespan, remove them when washing your vehicle, store them flat when not in use, and avoid leaving them on the vehicle in extreme heat for extended periods.

Yes. We use high-quality removable vinyl for window graphics. When properly installed and removed, they come off cleanly without leaving residue or damaging glass surfaces. Perforated window film is also available for see-through applications.

We offer partial wraps and large-format vehicle graphics through our production partners. For full vehicle wraps, contact us to discuss your project and we'll coordinate the right solution for your needs.

EDDM is a USPS program that lets you mail to every address on specific mail carrier routes without needing a mailing list. It's a cost-effective way to reach every home or business in a targeted area. We handle the printing and can assist with USPS submission. See our Direct Mail page for details.